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  How structured content is disrupting the “Future of Documents” in a born-digital world  
  June 15, 2021 | 9 am PDT  
     
  Speakers  
     
  In December 2020, Forrester published an independent research report as part of their ongoing thought leadership around the "Future of Documents". Join this webinar as we discuss this report which highlights the coming disruption they expect to see over the new few years in that very first phase of the classic content lifecycle: content authoring.  
     
 
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  Upcoming webinars and on-demand recordings  
 
Service me Now! How to bring your support team’s response time from 48-hours down to 4.8 seconds - Image
 
 
Service me Now! How to bring your support team’s response time from 48-hours down to 4.8 seconds
June 17, 2021 | 9 am PDT

Join this webinar to dive deeper into the purpose of technical documentation and user assistance information, as well as how Adobe and ServiceNow can help organizations reduce the amount of workload in their customer support center, reduce the number of tickets, answer customer questions faster, and increase customer satisfaction.

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DITA for ALL – Create, Collaborate, Share without Complexity

See how you can plan and create your DITA content from scratch and generate and publish your content as PDF and HTML5 in just 10 minutes. Watch the webinar recording to explore the benefits of adopting a DITA standard, and how you can quickly get started using Adobe FrameMaker.

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Check out the full list of on-demand webinars.  
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  Customer presentations from Adobe DITAWORLD 2021  
 
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Omnichannel Experiences with Intelligent Content

See how you can achieve content intelligence with modular or structured authoring. Watch this inspiring success story to discover how Cisco used XML Documentation for Experience Manager and SPA editor as an end-to-end solution across technical and marketing content.

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Improving the Flow of Urban Life

In 2019, KONE faced a situation where the technical documentation tools were driving how technical content was created. With bubblegum fixes and high maintenance costs, KONE saw that they could not develop the used tools any further. At the same time, marketing also needed a new platform. See how KONE Technical Documentation uses the Adobe Experience Manager platform for both technical communication and marketing content.

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  In case you missed it  
 
Discover the all-new and enhanced features of Adobe FrameMaker (Summer 2020 release) - Image
 
 

Discover the all-new and enhanced features of Adobe FrameMaker (Summer 2020 release)

Create and deliver future-ready content with the market-leading software for authoring and publishing technical content

Watch now
 
 
 
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Discover the all-new and enhanced features of Adobe RoboHelp (Summer 2020 release)

Explore limitless publishing with the new Adobe RoboHelp. Publish to chatbots, PDFs, Frameless Responsive HTML5, Word, modern Microcontent, and more.

Watch now
 
 
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