Tech Comn Monthly by Adobe
spacer1 blue-divider1 spacer1
  Product updates  
  XML Documentation for Adobe Experience Manager  
  New release of XML Documentation for Adobe Experience Manager as a Cloud Service  
  January release (version 2022.1.0) of Adobe’s CCMS, XML Documentation for Adobe Experience Manager, is now available for our customers. Key features include:  
Article-based publishing: Introducing an article-based publishing feature integrated within the web editor. You can use this feature to incrementally generate output of one or more topics or publish your content to knowledgebases

Author with FrameMaker: Author and publish content directly in FrameMaker with an out-of-the-box connector to Adobe Experience Manager

  Other enhancements include improved web editor, new translation dashboard, enhanced publishing, and more.  
Learn more
spacer1   spacer1
Update 4 of Adobe FrameMaker Summer 2020 release is here!

We are excited to announce the availability of Update 4 of Adobe FrameMaker Summer 2020 release. Major features include UUID-based files support for XML Documentation for Adobe Experience Manager, adding labels while checking files in Adobe Experience Manager, compatibility with Windows 11, and more.

Learn more
Update 4 of Adobe FrameMaker Summer 2020 release is here! - Image
Adobe DITAWORLD 2022 - Image
Discover the world of intelligent content experiences at

Adobe DITAWORLD 2022

Learn how global brands drive higher ROI from content by lowering operational costs
Hear from leading experts on industry best practices around content strategy, content management, DITA, Information 4.0, and more
Connect the dots between marketing communication and technical communication
Network with the best in the industry
Register now
  View DITAWORLD sessions on-demand. See how brands like PwC, KONE, Cisco, Sonova AG, and more deliver cutting-edge content experiences with XML Documentation for Adobe Experience Manager.

spacer1 blue-divider1 spacer1
  Webinars: Live and on-demand  
Resilience in BFSI: Risk mitigation with content management - Image
Resilience in BFSI: Risk mitigation with content management
March 1, 2022 | 9 to 10 am PST / 18:00 - 19:00 CET

Policies and procedures, standard operating procedures (SOPs), financial reports, regulatory guidelines and internal policy content are key to smooth functioning of organizations in the BFSI sector. So, how do you eliminate such risks emanating from your own documentation? In this session, we will navigate through common content-related risks faced by BFSI organizations and ways to mitigate them with effective content management.

Register now
spacer1   spacer1
Winning strategies for scalable help content experiences
April 7, 2022 | 9 am PDT / 18:00 CEST

Customers demand relevant and personalized content experiences on-the-go in today’s remote-first world. As organizations focus on improving the customer experience journey, building robust Online Help and self-service Knowledge Systems has become essential for global brands. In this webinar, we will explore the roadmap for successful large-scale implementations. Learn strategies for converting content, publishing well-designed projects, and managing content post-implementation.

Register now
Winning strategies for scalable help content
experiences - Image
spacer1   spacer1
Go Global! How to globalize your content and become independent of translation technologies and vendor lock-in - Image
Go Global! How to globalize your content and become independent of translation technologies and vendor lock-in

Did you know, organizations worldwide spent over $56 billion on translation services in 2021? Much of this was spent on translating technical documentation, support, and knowledge content. In this webinar, explore what happens behind a typical translation process, and see how gaining control over this can offer strategic value to your organization.

Watch recording
spacer1 blue-divider1 spacer1
  Customer stories  
Mitel logo

Mitel recommends using “One Adobe Solution”

Part of Mitel’s growth strategy has involved acquiring other companies. As a result, their technical writing team inherited documents, tools, and portals used by acquired entities. Explore how Mitel adopted “One Adobe Solution” to consolidate existing content portals, and deliver superior content experiences to their customers and partners.

Read case study
spacer1   spacer1
Tata Consultancy Services logo

Tata Consultancy Services transforms standard user guides into dynamic learning experiences

When a major telecommunications company needed help keeping customers updated on 5G technology, it turned to Tata Consultancy Services (TCS) for expertise it could trust. Using Adobe RoboHelp, TCS turned standard documentation into dynamic learning experiences that keep customers and end-users engaged.

Read case study
spacer1   spacer1
Palo Alto Networks logo

Palo Alto Networks improves content experience, reach, and velocity with “One Adobe Solution”

Palo Alto Networks has seen remarkable customer growth, expanding its customer base by more than 250% over the past five years. To meet customer demand for access to more best practices information, Palo Alto Networks decided that it needed to make technical documentation more readily available on the same website as its product and service information. Adobe solutions enabled this shift in content strategy.

View testimonial
spacer1 blue-divider1 spacer1
  Partner of the month  
  This month, we’d like to introduce you to one of our long-term partners: Kevin Siegel, and his company IconLogic. IconLogic is a training, development, and publishing company offering services to Adobe customers across the globe.

As a training company, IconLogic has directly trained tens of thousands of professionals both on-site and online on dozens of applications. Their clients include some of the largest companies in the world across multiple industries.

As a development company, IconLogic has produced eLearning and technical documentation for organizations and companies such as World Bank, Heineken, Bank of America, Wells Fargo, Federal Express, Fannie Mae, American Express, Microsoft, and many others.

As a publishing company, IconLogic has published hundreds of critically acclaimed books and created technical documents for print and digital publication. Some of their most popular titles include books on RoboHelp and Captivate.

Learn more
IconLogic - Image
spacer1 blue-divider1 spacer1
  Online learning courses  
Online training for FrameMaker and RoboHelp

Get instant access to high-quality, on-demand training courses for your favorite tools like Adobe FrameMaker and Adobe RoboHelp, developed by leading industry experts.

Start learning
spacer1   spacer1
Get started with XML Documentation for Adobe Experience Manager

Learn how to create, organize, author, and publish content with XML Documentation for Adobe Experience Manager.

Start learning
Facebook Twitter LinkedIn Youtube Adobe forum
Newsletter archive: Click here to access all of our previous newsletters. Disclaimer | Privacy Policy
Adobe, the Adobe logo, FrameMaker, RoboHelp and Experience Manager are either registered trademarks or trademarks of Adobe in the United States and/or other countries. All other trademarks are the property of their respective owners.

© 2022 Adobe. All rights reserved.

This is a marketing email from Adobe, 345 Park Avenue, San Jose, CA 95110 USA. Click here to unsubscribe. Please review the Adobe Privacy Policy.