Adobe Logo  
  Tech Comm Monthly
by Adobe
  October 2023  
  Product Updates  
Adobe Experience Manager Guides
  The 4.3.1 release of Adobe Experience Manager Guides is now available to all users! Here are the key features from the release:  
•  Create topic directly from a connected data source
•  Configure OOTB data source connectors with the data sources tool
•  View logs for the topic generator
•  Download a map from the web editor
See what’s new
View release notes
  Whitepaper and blog  
  Business Impact of Technical Content – The ROI Paradox
Technical Content has become pivotal in the customer lifecycle, yet traditional mindset often relegates it to the post-sale support phase and identifies it as a "cost center." What action can content leaders take to quantify the #ROI of technical content and highlight its relevance across entire customer journey?
  In this whitepaper, we examine the metrics that underscore the value of technical content and introduce the innovative concept of composite metrics, for a more holistic understanding of the business impact of technical content.  
Read whitepaper
  Connecting external data sources to Adobe Experience Manager Guides is now a breeze.
Break free from copy/paste overheads and inaccuracies by directly connecting your external data sources to the source content in your CCMS and make it a true content hub! Connect to multiple external data sources like
•  Product lifecycle management system (PLM)
•  Product Information Management system (PIM)
•  SQL databases
•  ERP and other sources
View article
  Upcoming Webinars  
Barb Binder
FrameMaker Essentials: Working with templates
November 2, 2023 | 9 AM PT
Register now
Missed the previous webinars? Here are the on-demand recordings:
•  FrameMaker – Introduction to FrameMaker
•  FrameMaker – Authoring tips
•  FrameMaker – Advanced features
•  FrameMaker – Numbered properties
•  FrameMaker – Using Generating files
•  FrameMaker – Document review
Matt Sullivan
RoboHelp Essentials: Working with Dynamic Content Filters
December 6, 2023 | 9 AM PT
Register now
RoboHelp Essentials: Creating Merged Help Centers
May 15, 2023 | 9 AM PT
Register now
  Case studies  
Briggs & Stratton Banner
  Briggs and Stratton reduce costs by 25% for translations through content reuse and streamlined management, with Adobe Experience Manager Guides.  
Read Case Study
Ciena banner
  Ciena, global telecommunications major, accelerates creation of timely, high-quality product documentation by increasing content reuse by 147% with Adobe Experience Manager Guides and Adobe FrameMaker.  
Read Case Study
Vermont banner
  The state of Vermont’s Economic Services Division achieves 7,200% reduction in manual creation for their policy manuals.  
Read Case Study
  Customer stories at DITAWORLD 2023  
Adobe Ditaworld
  Hear fascinating stories from content leaders on how created captivating customer experiences with intelligent content.  
•  Ariel: Engineering global connections Watch now
•  Blackberry: Stick to your DITA standards Watch now
•  HEY: All knowledge in balance – EY’s knowledge revolution Watch now
•  Hunter Douglas: Don’t reinvent the wheel Watch now
•  KONE: Using Experience Manager Guides and the power of DITA Watch now
•  Mayo Clinic: The best of both worlds Watch now
tcworld conferen 2023
  Adobe at tcworld conference 2023, Stuttgart
Meet the Adobe team in the tcworld conference 2023 at Stuttgart. Say “hi” to us at booth #60 and grab some cool swag! Attend our in-booth short presentations and participate in our daily raffle.
View conference program
  For any queries, please write to us at  
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