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Tech Comm Monthly
by Adobe |
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October 2023 |
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Product Updates |
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The 4.3.1 release of Adobe Experience Manager Guides is now available to all users! Here are the key features from the release: |
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Create topic directly from a connected data source
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Configure OOTB data source connectors with the data sources tool |
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View logs for the topic generator
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Download a map from the web editor
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Whitepaper and blog |
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Business Impact of Technical Content – The ROI Paradox
Technical Content has become pivotal in the customer lifecycle, yet traditional mindset often relegates it to the post-sale support phase and identifies it as a "cost center." What action can content leaders take to quantify the #ROI of technical content and highlight its relevance across entire customer journey? |
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In this whitepaper, we examine the metrics that underscore the value of technical content and introduce the innovative concept of composite metrics, for a more holistic understanding of the business impact of technical content. |
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Connecting external data sources to Adobe Experience Manager Guides is now a breeze.
Break free from copy/paste overheads and inaccuracies by directly connecting your external data sources to the source content in your CCMS and make it a true content hub! Connect to multiple external data sources like |
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Product lifecycle management system (PLM)
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Product Information Management system (PIM) |
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SQL databases
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JIRA
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ERP and other sources
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Upcoming Webinars |
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FrameMaker Essentials: Working with templates |
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November 2, 2023 | 9 AM PT |
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Missed the previous webinars? Here are the on-demand recordings: |
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RoboHelp Essentials: Working with Dynamic Content Filters |
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December 6, 2023 | 9 AM PT |
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RoboHelp Essentials: Creating Merged Help Centers |
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May 15, 2023 | 9 AM PT |
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Case studies |
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Briggs and Stratton reduce costs by 25% for translations through content reuse and streamlined management, with Adobe Experience Manager Guides. |
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Ciena, global telecommunications major, accelerates creation of timely, high-quality product documentation by increasing content reuse by 147% with Adobe Experience Manager Guides and Adobe FrameMaker. |
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The state of Vermont’s Economic Services Division achieves 7,200% reduction in manual creation for their policy manuals. |
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Customer stories at DITAWORLD 2023 |
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Hear fascinating stories from content leaders on how created captivating customer experiences with intelligent content. |
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Ariel: Engineering global connections Watch now |
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Blackberry: Stick to your DITA standards Watch now |
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HEY: All knowledge in balance – EY’s knowledge revolution Watch now |
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Hunter Douglas: Don’t reinvent the wheel Watch now |
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KONE: Using Experience Manager Guides and the power of DITA Watch now |
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Mayo Clinic: The best of both worlds Watch now |
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Adobe at tcworld conference 2023, Stuttgart
Meet the Adobe team in the tcworld conference 2023 at Stuttgart. Say “hi” to us at booth #60 and grab some cool swag! Attend our in-booth short presentations and participate in our daily raffle. |
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For any queries, please write to us at techcomm@adobe.com |
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Newsletter archive: Click here to access all of our previous newsletters. |
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Adobe, the Adobe logo, FrameMaker, Robohelp and Experience Manager Guides are either
registered
trademarks or trademarks of Adobe in the United States and/or other countries. All other
trademarks are the property of their respective owners.
© 2023 Adobe. All rights reserved.
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